Wicklow On Ice Ticket Portal

FAQs / Help

Where is Wicklow on Ice?

Beyond the Trees Avondale, Avondale Forest Park, Rathdrum, Co. Wicklow, A67 P303.

How do I book tickets?

Tickets can be purchased online through our website. We recommend booking in advance, especially during weekends and holidays, to secure your preferred time slot.

What should I wear?

Warm, comfortable clothing and suitable socks; gloves are recommended. Follow rink safety guidance.

Are skates provided?

Yes, skates are included in the ticket price and are available in a range of sizes. If you prefer, you’re welcome to bring your own skates.

What is the minimum age for skating, and what ages qualify for a child ticket?

The minimum age for skating is 4 years old. Children under the age of 4 are not permitted to skate. Child tickets are available for children and young people aged 4–17.

What if I’ve never skated before?

No problem! Wicklow on Ice is perfect for all skill levels. We recommend starting slow and using one of our skating aids if needed.

Is there parking available?

Yes, there is ample parking available on-site at Beyond the Trees Avondale, where they charge €5 per car.  Follow the signs when you arrive.

Can I take photos on the ice?

For safety reasons, we ask that you do not use phones or cameras while on the ice. However, feel free to take pictures from the side lines and in our designated photo areas.

Is there a café or food available?

Yes, we have a selection of refreshments and hot drinks available to warm up after your skating session.

Can I change my booking?

No. Completed bookings cannot routinely be changed to another date/session, except where required by law.

Can I get a refund if I cannot attend?

No. Tickets are non-refundable except where required by law or where Wicklow on Ice cancels the booked service.

Can I change the names/transfer on my booking?

If you are unable to attend, your tickets can be transferred to other family and friends.

Are there any group discounts?

Yes, we offer group rates for parties or corporate events. Contact us in advance to learn more about our group booking options.

Can I rent the rink for private events?

Yes, we do offer private rink rentals for parties, corporate events, or special occasions. Contact us for details and availability.

How long is a session?

Each session is 45 minutes

Do you have safety equipment ?

Yes, we have a number of safety helmets, knee pad and shin pads

Am I covered with insurance/Is there insurance for the event?

 Wicklow on Ice takes due care to make sure you are safe.  This is real ice and ice skating may involve a fall or accident.  There is no insurance cover for any injuries sustained while ice skating. 

When are sensory sessions?

10:00 on 5, 12 and 19 December 2026. Capacity 40.

Do I need to sign a Waiver?

Yes, you will need to sign a Waiver for everyone in your party before you can skate with us

What does my experience include?

Your experience here includes tickets for Ice Skating only - if you would like to book the Beyond the Trees Night Light Experience, please take a look at this link to book separately- https://www.beyondthetreesavondale.com/

 

The park and Christmas market are free to walk around

Can I cancel due to the weather?

The ice rink will remain open in nearly all weather situations. Please note that no refunds or exchanges will be provided due to adverse weather conditions. If you opt not to attend your scheduled session or decide to leave early because of the weather, no partial or full refund will be issued.

What if the weather is bad?

The rink operates in most weather. Choosing not to attend because of weather does not entitle you to a refund. If we cancel, affected customers will be contacted.

What if I arrive late?

You may have less skating time. Late arrival does not entitle you to a refund or later session.

Do minors need consent?

Where required, a parent/legal guardian must complete the relevant waiver/consent for a participant under 18.

Are skating aids available?

Yes, in limited numbers, subject to availability and safety rules. Current online price: EUR6.

Is the event accessible?

We aim to make it as accessible as reasonably possible. Contact [email protected] before booking if assistance is required.

Can schools/corporate groups book?

Yes, by separate enquiry. Private sessions should not appear as ordinary public sessions.

Where can I ask a booking question?

Email [email protected]. Add the published telephone number before launch.